Cooper-Atkins

Support

If you need assistance with
your Cooper or Atkins product:

CLICK HERE

If you need assistance with
TempTrak®, NotifEye™ or HACCP Manager™:

CLICK HERE


PLEASE NOTE: Cooper and Atkins products are supported by staff at our Connecticut headquarters during normal business hours 8AM–5PM EST. TempTrak, NotifEye and HACCP Manager supported by I-Care Technical Support 24/7 out of our Ohio facility. Please choose the appropriate product specific support link above.

Additional Resources:

Important Legal Documentation

Master Services Agreement
Terms and Conditions of Sale

Cooper & Atkins Instrument Repair / Warranty Service

Phone: Main (860) 347-2256, Option #2
To address your enquiry, please click on the link below and fill out the required fields
Contact Tech Support for Cooper & Atkins Products

TempTrak, NotifEye & HACCP Manager I-Care Technical Support

I-Care Specialists, Technical Support
Connect To Technician

Phone: (513) 793-5366
Toll Free: (888) 533-6900
Email: I-Care@cooper-atkins.com

How should I return a product for repair or credit?

Contact the Instrument Repair / Warranty to obtain a return goods number. When mailing in the product, mark the outside of your package with the assigned RGA number and send the package to:

Cooper-Atkins Corporation
ATTN: Returns Department
33 Reeds Gap Road
Middlefield, CT 06455

Instruction Manual Downloads

NotifEye Digital Cold Chain Instruction Manual (Systems purchased after 8/20/18)
NotifEye Instruction Manual (Systems purchased prior to 8/20/18)
TravAlert Plus Data Logger Software Instruction Manual

Where to Buy

Cooper-Atkins' monitoring instruments are available to a wide range of industries around the globe.

Find your sales representative today:

Foodservice › Healthcare › Industrial › Food Processing ›