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Is TempTrak web based?
TempTrak is a browser based application utilizing Internet Information Services (IIS) as the backbone.
Can the TempTrak application reside on one server with the database on a seperate server?
TempTrak can be set up in multiple different configurations:
- Single Server (Application and Database reside on same server)
- Single Server with Multiple Databases
- Split Server (Seperate Application and Database Servers)
- Split Server with Multiple Databases
Can the software reside on a Virtual Server?
VMware servers are supported.
Are there any restrictions on the number of users?
TempTrak is designed to support an unlimited number of users.
Are there any restrictions on the number of transmitters that the system can handle?
TempTrak is designed to support an unlimited number of transmitters.
Are there any restrictions on the number of transmitters that the system can handle?
TempTrak is designed to support an unlimited number of transmitters.
What external regulatory bodies does your system comply with?
HACCP, JCAHO, AABB, FDA
Why must I register the TempTrak software?
The software is programmed to run for 30 days in evaluation mode. During this time, all of the TempTrak features are available. Once the 30 day evaluation period expires, the software will no longer function completely.
- TempTrak - no temperatures will be recorded.
- Intelli-PDA - you will be unable to log into the application.
At what frequency does Temp Trak communicate?
TempTrak transmitters communicate in the range of 905 MHz to 920 MHz spread spectrum.
How do I reset a transmitter?
Pop open the transmitter lid and look for a small black button located next to three prongs (opposite corner from the battery). Press the black button. A red light will blink (next to the battery) indicating a successful reset and transmission of a temperature packet.
How do I verify that an external transmitter is transmitting?
Pop open the transmitter lid and make sure the battery is secure. Examine the red and white wires of the thermistor to make sure they are connected to the Mini-Sentry. You may have to reattach the wires by screwing them into place. Finally, look for a small black button located next to three prongs (opposite corner from the battery). Press the black button. A red light will blink (next to the battery) indicating a successful reset and transmission of a temperature packet.
How can I tell my software version?
You can locate the software version on the login screen next to the Logon button. The software's version is also visible in the title bar of Internet Explorer if you are logged into TempTrak.
What do the red, green and yellow bells mean in the sensor alerts page?
The color of the bells indicates whether or not notifications were sent out successfully. If the bell is green that means that notifications were sent out; if they are red they failed. When the bell has a yellow background, it means that an alert has been acknowledged, but not cleared.
Where can I locate the Sensor ID?
The Sensor ID should be located on the outside of the box the sensor came in as well as on the inside of the battery cover.
Does TempTrak come with SQL Server?
Yes, TempTrak is a complete software package, and comes with SQL 2005 Express.
Does Intelli-PDA allow for custom form creation?
Yes, Intelli-PDA allows for easy creation of custom forms and reports for both the PDA and back office. To begin setting up your forms, log into TempTrak and go to Configuration > Intelli-PDA > Forms and select the appropriate category.
How does Intelli-PDA transmit data?
Intelli-PDA has two ways to transmit data back to the TempTrak Server. Data gathered on the PDA is either wirelessly transmitted, or uploaded via a batch process, to the back office application for paperless reporting, trend analysis, corrective action and historical data files.
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